PRIVACY POLICY

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SECTION 1 - PERSONAL DATA COLLECTED

We take your privacy very seriously, and we ensure your privacy is always protected. We also believe it is important to let you know what information is collected from the site and why, and what we do with this information.

This Privacy Policy describes how ECHí LONDON LTD (the "Site", "we", "us", or "our") collects, uses your personal information when you visit our website and make a purchase from site or otherwise communicate with us.

At ECHí LONDON LTD we collect personal information about you to provide a personalised experience that is catered to you. This gives us the opportunity to alert you to product, service, administrational changes, and for marketing purposes.

We gather information about you when you engage in the following ways when:

You use our online services and place orders.
You sign up to special offers or competitions.
You register with our website or subscribe to echílondon.com and marketing channels.
You interact with us online via our social media channels, digital advertising on our or any other website where ECHí LONDON LTD is represented.
You provide a testimonial, ask for information, comment on articles and blogs and that are represented by ECHí LONDON LTD.
You attend one of our events.

When you register your personal information with ECHí LONDON LTD, you consent to the use of your personal data in line with ECHí LONDON’s Privacy Policy. Should you be under the age of 16, you must inform a guardian or parent about our privacy policy and obtain their agreement to this privacy policy before using any of our online services, including, but not limited to, subscribing to our newsletter, registration with ECHí LONDON, or placing an order with us.

SECTION 2 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time to reflect changes to our practices or for other operational, legal, or regulatory reasons. You will be notified here when it has been updated, so you are up to date.

SECTION 3 – INFORMATION WE COLLECT DIRECTLY FROM YOU

Information that you directly submit to us through our Services may include:

Basic contact details including your name, address, phone number, email.
Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
Account information including your username, password, security questions.
Shopping information including the items you view, put in your cart or add to your wishlist.
Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

SECTION 4 - COOKIES

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

SECTION 5 – DISCLOSURE

In certain circumstances we may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 6 – THIRD PARTY WEBSITES AND LINKS

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

SECTION 7 – CONTACT
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at info@echilondon.com or contact us at 86-90 Paul Street, 3rd Floor, London, ENG, EC2A 4NE, United Kingdom.